Brown Foundation Repair
Concrete contractor
1619 Bluebank Rd
Dallas
TX 75229
Address
1619 Bluebank Rd
Dallas
TX 75229
Telephone
(972) 271-2621
Working Hours
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Sunday: Closed
Brown Foundation Repair
Google Rating 4.5 Stars
Customer Reviews:
Name: Lynn Hulse
Rating: 5
Review: Met with Lupe Valdez today for my free estimate on a pier and beam with drainage problem. He was polite, professional and got really muddy going under my old house! First thing he said needed was drainage and outlined what that would entail. Second was piers with missing bases, which I had already paid another company to do. He showed me pictures of underneath the house and answered all of my questions. He said, if I wanted to proceed, there would be a deposit required that would go against the cost. I could do some or all that he proposed, my choice. Since I’ve been around this block a time or two, I’ve chosen Brown Foundation to get my house back on a good foundation! I will update after work is done! They were able to get me in 2 weeks before original date, I am 2 hours away from Dallas and wouldn’t you know I got rain the night before they came! The guys showed up about an hour later than originally planned, but as of 5:45 pm are still working digging trenches with water seeping up on them! Definitely a hard working crew! I am impressed with them. The main guy speaks some English, the rest not. But that does not detract from the awesome neat trenches they have dug, by hand, with tree roots and water, and MUD, to contend with! So far, I’m a happy camper!After all of the above, I needed the outer house lifted. The crew came today to start on the piers! I was so impressed with their work ethic! I used Google translate when needed. They were professional, hardworking and cleaned up after themselves impeccably! 5 star rating, in my books!
Date: 2 months ago
Name: Anna Blair
Rating: 1
Review: My swimming pool is 40 years old. I was installing a new large deck and since the pool is located close to a drop off, I thought I should put in some Helical piers to make sure it stayed stable.I called Brown and asked about Helical piers. They sent a guy out and started mentioning “steel piers”. I thought to myself, good, the Helical piers won’t rust! He never said he wasn’t doing Helical piers!I told the representative that I was replacing the wood deck top, so it would be okay for his guys to use it to work from.The crew manager came by and the rep and I started to join the rep and he as they discussed the work to be done. The representative told me to “Go in the house and I’ll show him what’s needed!”He gave me a contract to sign for $10,800 and had a bunch of Hispanic workers with him. The contract had no details except for the number of piers and their location. He spoke to them in Spanish and left. I went out to ask them questions but none spoke English.The workers cut holes in the deck and through the deck supports, which meant I had to replace the whole deck not just the top! They cut through the pool’s pipes, which caused me to have to have the whole back side of the pool replumbed!The piers they installed were not Helical piers but looked like rebar! They were not concreted in place.The workers hauled off the rocks that they’d dug out that were behind the pool. They were there for stabilization. The pool now has substantial cracks!Brown did nothing to correct the situation.
Date: 4 months ago
Name: Melanie Knapp
Rating: 5
Review: Lee was amazing! Lee’s communication before he came to visit was perfect. He left me a voicemail. I was on a zoom call and I couldn’t pick up the phone. I text Lee and he replied right away. His communication is spot on and I appreciate it so very much!!! Brown was recommended to me by a contract and I appreciate his suggestion. I appreciate Lee It was refreshing to have someone not try to take advantage of you. I will always recommend Brown and (Lee) to anyone.
Date: a week ago
Name: Peggy L.
Rating: 5
Review: I saw Rick Applewhite this morning. He is absolutely charming and very knowledgeable about all the aspects of foundation repair. He inspected my house inside and out and then came in to tell me his diagnosis. Just at that moment my son called and was able to interact with Rick via the phone. He told us that I most likely have a plumbing problem which is causing the ground under the house to become unstable. Then he explained all the steps to follow in order to decide what I need to do to get it fixed. I appreciated his honesty and forthright attitude. I’m shocked at the cost. I don’t know how I’m going to do this so I have to pray about it. I definitely trust Rick and Brown Foundation, and if I decide to keep my house they will be doing the work. But at this point, and considering the age of my house, and the cost of foundation repairs and plumbing repairs I might have to sell. I know Rick understands and it’s wonderful to have someone like that who absolutely applied no pressure or fear tactics and left just as nice and cheerful as when he came. I highly recommend him and Brown Foundation, although don’t be too disappointed when their secretary promises to return your call and doesn’t.UPDATE:I was surprised that they pushed for my decision as to whether or not they were going to “close out my case”! I did not understand and didn’t respond to their first text! The second text started out with: “For the last time…are you still interested?” After my polite reply I never got my question answered and never heard from them again.
Date: 2 weeks ago
Name: Lauren Boehm
Rating: 5
Review: Carey with Brown foundation came out to our home for some settling on our garage. She was very knowledgeable and friendly. Communication was quick and easy. The installation took a day and appears to be working great. Overall a great experience.
Date: a day ago
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